Encount serial number(s) blacklisted while updating SDK
C
Customer
started a topic
about 8 years ago
When update the SDK from 2.137.2 to the latest version, we are rejected as below. We've detected that the serial number(s) you've provided (** Censored **) have already been used to generate a license and are thus blacklisted. Do NOT attempt to make a license again. Please contact [email]support@4dsp.com[/email] Pls tell me how to deal with it. Thanks.
This topic is being closed because the issue is considered as resolved by 4DSP. Feel free to create a new topic for any further inquiries.
4DSP Support
said
about 8 years ago
Dear Sir,
The products are covered by maintenance and we do not provide customers with unlimited number of activation. This indicate you have been obtaining and getting licenses many times in the past and it reached the limit.
Customer
We've detected that the serial number(s) you've provided (** Censored **) have already been used to generate a license and are thus blacklisted. Do NOT attempt to make a license again. Please contact [email]support@4dsp.com[/email]
Pls tell me how to deal with it.
Thanks.